The study included interviewing 200 citizens who live in the eastern, northern and western
rural areas of Deir Ezzor. interviews were conducted using a questionnaire
with closed-ended questions about the available services in the area and the extent
of citizen’s satisfaction with these services.
The study was conducted during November 2020, and it covered northern, eastern and
western countryside areas of Deir Ezzor, as it covered the villages of (Abu
Hamam, Al-Baghouz, Al-Basira, Al-Dahleh, Al-Souseh, Al-Shheil, Al-Sabha, Al-Kishkieh,
Hjein, and Jdidet Bkara) in the eastern Deir Ezzor countryside, while in the western
countryside, the study covered the villages of (Al-Jinnieh, Al-Husan, Al-Sa’wa, Al-Kasra,
Al-Harmoushieh, Jazret Al-Bouhmeid, Sferat Foukani and Mahmeedeh), and in the northern
countryside it covered the villages of (Al-Sour, Al-Izbeh and M’ezeleh).
This study aims to know the opinions of Syrian citizens who live in Deir Ezzor
about the available services in their areas and their extent of satisfaction with these
services which include:
1- Public services such as water, electricity, bakeries and bread selling centers.
2- Services provided by the municipality, such as roads paving and lighting, public
hygiene and wastes disposal services.
3- Healthcare services such as the availability of healthcare centers, children’s vaccinations,
physical therapy centers and the quality of services that these centers provide.
4- Education services of both levels; university and sub-university education.
5- Personal status services and citizens’ level of ability to access personal status departments.
6- Special services provided to women and children.
